Among the many services offered by IT technicians are support, repair, and maintenance of computer hardware and software for organizations. They may also install, troubleshoot, test, or help roll out new computer networks, or they may operate networks and computers. IT technicians are often considered entry-level positions, but they can advance to more specialized roles such as systems engineers, network administrators, and cloud administrators.
How much do IT technicians make? IT technician salaries
Based on Glassdoor data from June 2021, the average US IT technician makes $45,828, according to tech-related job site Dice. The job outlook for computer support specialists is healthy — the US Bureau of Labor Statistics predicts 8 percent growth over the next decade. Compared to other jobs, that is a very fast rate.
How to become an IT technician: 3 tips
Here are four tips to get you started on the path to becoming an IT technician or another entry-level IT position.
1. Get a certification.
An entry-level computer certification is the entry point to a career in IT for several professionals. When you’re just getting started, certification can help you gain experience. Additionally, employers will see if you have the skills and knowledge required to obtain an industry-standard certification through this process. A strong work ethic can improve your chances of getting a job. Exams are typically the only way to become certified. Take advantage of certifications that cover the essentials of a range of IT areas, such as the CompTIA A+, to improve your skills. Follow the CompTIA A+ learning path for a structured approach to learning these skills. Find out what entry-level certifications are available.
2. Build IT technician skills.
In addition to some tips on how to acquire these skills, here are a few of the most common job requirements for entry-level IT roles. A problem may arise when one of the computers in the office goes haywire. Finding the root cause, solving it, and ensuring it never happens again is a process that all IT professionals must know. Finished product: hardware and software. It is often asked in job descriptions that employees know how to setup and configure software and applications on PCs and Macs. Taking the time to set up a firewall, access point, and network switch will be beneficial for you as well. : : A good understanding of the basic protocols and stacks of the TCP/IP protocol suite will be beneficial to you. The skills you display during the interview can sometimes determine whether you land the job. if you don’t do if you don’t have them yet? These tools can help you prepare for the future. Offerings: : You may want to take a course or two if you already know what skills you ought to acquire. A general course can target skills such as networking, or a specific one can target specific skills. You may also be able to take classes at your local community college if you live in the area. Also, don’t forget that you can find courses that will teach you a skill set AND prepare you for a certification exam-like the Google IT Support Professional Certificate program, which prepares you for the CompTIA A+ certification exam. Qualifications: : It needs to be repeated, even though we have said it before. An entry-level IT job often requires specific skills, including computer literacy. CompTIA A+ certifications will give you those skills as well as a credential that will demonstrate your ability. Learn to: : Do you need practical on experience? It is possible to gain a great deal of knowledge if you dive into the hard part. You could also build your own computer from scratch or find an outdated computer, disassemble it, and then reassemble it. In addition, you can use an old computer to experiment with different software programs and come to know how different operating systems work. A list of internship and volunteer opportunities is below. In most cases, internships require fewer skills and previous experience than full-time positions, and some volunteer organizations may welcome your help if you are familiar with basic IT. As a student, you should contact your career center to see if they know of any internship opportunities. Consider browsing internship websites such as VolunteerMatch and Chegg Internships, or looking at apprenticeship websites posted by local and federal governments.
3. Learn the space.
It can be daunting to start a job search right away. How do you know if you’re doing it right? ping right into a job search can be intimidating—how do you know if you’re doing everything correctly? If you don’t know where to look, there are plenty of resources available to you. You can also try searching for advice on Reddit and other online forums. Or you can research YouTube channels to see if you can find any useful information. Do not forget the world outside the internet is full of resources. Whether it be family, friends, friends of friends, alumni from your alma mater, or coworkers in IT, you might want to consider reaching out. By learning what advice they have for those trying to break into the field of IT, or learning how they got their job, you might be able to find your own path.
4. Go back to school.
A bachelor’s degree or associate’s degree can be a great option to consider if you have the time and resources. Even though not every IT technician position calls for a degree, acquiring one can definitely make you more competitive, and you might even make more money over time. According to a recent study , college graduates make on average $30,000 more than high school graduates in a year. You should consider studying computer science, information technology, or another related field. Look for courses in which you can learn about hardware, programming, networking, and security. Titles might include: : Cyber security essentials Routing and switching essentials Computer Hardware and Software Scaling Networks Microsoft Server Essentials A school might offer career development services, such as a career center that can help you find internships. If you attended a school with an alumni network, you might be able to make connections with them.
Getting started in IT
IT technicians, IT associates, help desk technicians, no matter what their job title is, can obtain a head start by starting with a basic IT certification. The Google IT Support Professional Certificate is an excellent place to get started if you’re not sure where to begin. This program will prepare you to enter the workforce without overwhelming you. You can also try it for free the first week.
Frequently asked questions (FAQ)
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Where do IT technicians work?
In almost any business that uses computers, IT technicians are needed to keep the machines in good working order. In other words, from government to education, from hospitals to employers in the tech sector, you will be able to work in a variety of fields. As IT technicians are required at all times of the day, it’s often easier to find roles with flexible schedules and even the opportunity to work from home.
Is being an IT technician hard?
Technical skills are required for IT support positions, but people skills are also essential. As you get more comfortable working with computers and people, you will find it easier and easier to help troubleshoot and answer technical questions. If you enjoy finding solutions and learning about new technologies, IT support would be a rewarding job for you.
How long does it take to become an IT technician?
The path to becoming an IT technician can involve several paths, and each path will require different amounts of study time. If you decide to pursue a degree full time, you can expect to spend two years for an associate’s degree or four years for a bachelor’s degree in IT. Without a degree, you can also enter this field. A certification program might be a good choice in this situation, which can take any length of time, depending on your knowledge level. If you study ten hours per week, it would take you about six months to earn the Google IT Support Professional Certificate, for example.
Is there a difference between a computer technician and an IT technician?
A computer technician and an IT technician typically do the same kind of work. As this role is also known as help desk technician or computer support specialist, you’ll likely hear it described as a number of different ways.
What are some technical questions can I expect in an IT technician interview?
An IT technician is responsible for troubleshooting technical issues, which means you can expect to be asked technical questions in the interview process. A few common technical IT interview questions with tips on how to answer them are provided below.